Terms & Condition
- Introduction
Welcome to Davids Global Mall. These Terms and Conditions govern your use of our website and the services provided through it. By accessing or using our online store, you agree to comply with and be bound by these terms. If you do not agree to any part of these terms, please refrain from using our platform. - Eligibility
To use our services, you must be at least 18 years old or have the supervision of a parent or guardian if you are a minor. By using our site, you confirm that you meet these eligibility requirements and that any information you provide is accurate and current. - Account Registration
To place an order, you may be required to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Davids Global Mall will not be liable for any loss or damage arising from your failure to safeguard your account information. - Product Information and Pricing
We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, we do not guarantee that all details are error-free. In the event of an error in pricing or product information, we reserve the right to correct it and cancel any affected orders if necessary. - Orders and Payment
Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Payment can be made via mobile money (M-Pesa), debit/credit card, or other available methods on our platform. All transactions are secure and encrypted. - Delivery and Shipping
We offer nationwide delivery across Kenya. Estimated delivery times and charges will be provided during the checkout process. While we aim to meet these timelines, delays may occur due to factors beyond our control. Davids Global Mall is not responsible for late deliveries caused by third-party couriers or natural disruptions. - Returns and Refunds
Customers may return eligible items within 7 days of delivery, provided the items are unused, in their original condition, and with all packaging intact. Refunds or exchanges will be processed after inspection and approval. Certain products like opened electronics, software, or personal care items may not be eligible for return. - User Conduct
By using our site, you agree not to engage in any activity that is harmful, illegal, or violates the rights of others. This includes uploading malicious software, attempting to breach security, or providing false information. Violation of these terms may result in the suspension or termination of your account. - Limitation of Liability
Davids Global Mall will not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to loss of profits, data, or business opportunities. Our maximum liability, under any circumstances, shall not exceed the total amount paid by you for products purchased through our website. - Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Kenya. Any disputes arising from or relating to these terms shall be resolved amicably through negotiation. If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Nairobi.